Have been a long time customer since opening day.
The dog wash stations need attention.
Rocky is shy and can be difficult when you are new to him. Staff was patient and handled him beautifully.
Better yet, hand each customer a plastic basket full of the products needed and have them return it at checkout. ?
This may seem petty to some but not most.
I am leaving the store today unhappy.
Have a finishing cologne at the counter register.
I will be back, and a lot of my money will go into this store.
Not buying that. Used it and it does not have a scent.
We had to play around constantly to receive decent water pressure.
Treats Unleashed is my favorite place to shop when I want to spoil the dogs. They have an enormous selection of toys, treats, and food, as well as beds, leashes, and just about anything else you can think of buying for your pet. The staff is friendly and helpful when we bring our wild-child, Layla, in for nail trims. My only issue is I tend to buy more than I planned. They have such fun stuff, it's hard not to.
It is the HOLIDAY season as well?
I will be returning to Sudsy's and other facilities that are accommodating to the customer.
The answer was no.
Such a good variety of treats, toys, and ways to spoil your pet. We love the self serve dog wash. I have a 120lb golden retriever who is a pain to wash at home in the tub. The dog wash here makes it much easier on my back - plus I don't have to clean up!
When I go to a self serve (bring nothing advertised) dog bath facility, I expect to finish off with a nice smelling cologne spray. We ALL know that every dog will go home smelling doggy regardless of what you use minus cologne.
I asked about it and figured they would just grab one from their store shelves.
I then noticed there was no cologne spray for afterwards.
I heard it is a policy coming from higher up and that concerns me most.
I was told the finishing conditioner spray takes the place after they searched the wash area for cologne.
If you love to spoil your pup, go there! I personally think it's way better than petsmart and petco. Oh and it's locally owned! So even better. The staff was amazing as well, very friendly and made me feel extremely welcomed!
There are other ways to work around this instead of resisting a customer's request.
This is bad customer service. I understand of problems with product disappearing but a good move is not to ONLY protect the business.
Went in for my first time today for the self service. Wow! It was so much easier than my bathtube. My baby did not like the dryer, so I didn't dry her all the way. But I never even try tout dry her at home, so at least she was somewhat dry.
Treats Unleashed is a US Store based in St Peters, Missouri. Treats Unleashed is located at 306 Mid Rivers Center, St Peters, MO 63376, USA.
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